Allonge, Inc. ("Allonge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allonge.io and use our investment platform (collectively, the "Service").
1. Information We Collect
Personal Information You Provide
When you register for an account, request information, or contact us, we may collect:
- Full legal name
- Email address
- Phone number
- Mailing address
- Social Security Number or Tax Identification Number (for accredited investor verification and tax reporting)
- Financial information, including income, net worth, and investment experience (for accredited investor qualification)
- Government-issued identification documents
- Bank account or payment information
Information Collected Automatically
When you access our Service, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed and links clicked
- Date and time of visits
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and manage your investment account
- Verify your identity and accredited investor status
- Execute and record investment transactions
- Comply with applicable securities laws and regulations, including SEC, FINRA, and state requirements
- Provide tax documentation (e.g., K-1 forms)
- Send you transaction confirmations and account updates
- Communicate about investment opportunities and platform updates
- Respond to your inquiries and support requests
- Detect and prevent fraud, unauthorized access, and other illegal activities
- Improve our Service and develop new features
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist with identity verification, payment processing, tax reporting, and platform operations
- Legal and regulatory authorities when required by law, subpoena, or regulatory inquiry
- Accredited investor verification services to confirm your eligibility
- Tax authorities as required for investment income reporting
- Professional advisors including attorneys, accountants, and auditors
- Business partners in connection with a merger, acquisition, or asset sale, with notice to you
4. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption of sensitive data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We also retain information as required by applicable securities laws and regulations, which may require us to keep certain records for a minimum of six (6) years after account closure.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our Service. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at support@allonge.io.
8. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and share, the right to delete your information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date above. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Allonge, Inc.
Email: support@allonge.io
Web: allonge.io/support